1. Controller and contact
Spot Pro is operated under the Spot brand by BTI Labs, SIREN 105 132 799, SIRET 10513279900013.
For questions about personal data or to exercise your rights, contact contact@spotks.com.
2. Data processed
Spot Pro processes data needed to operate the workspace: account, salon, team, services, clients, bookings, sales, subscriptions, billing and support exchanges.
Technical data such as IP address, device information, logs, page events and diagnostics may be processed for security, maintenance, support and service improvement.
3. Purposes
Data is used to provide the dashboard, manage appointments, enable public visibility, process subscriptions, answer support, secure the service and improve the product experience.
Billing data may be shared with Paddle or other providers needed for payment, fraud prevention, order support and applicable obligations.
4. GDPR rights
Where applicable under the regulation, you may request access, correction, deletion, restriction, objection or portability of your personal data.
We may verify your identity and your connection to the professional workspace before answering a request.
5. Security and retention
Spot Pro applies technical and organizational measures such as encrypted transport, access controls, roles and security monitoring.
Data is retained for as long as needed for the service, support, security, billing and applicable legal obligations.